Frequently Asked Questions
Everything you need to know about shopping with Major Golf Direct.
What are your shipping rates and delivery times?
We offer standard and next-day delivery options within the UK. Orders over £50 typically qualify for free standard shipping, which takes 2-4 working days. Next-day delivery is available for orders placed before 2 PM Monday through Thursday.
Can I return a golf club if I have used it?
To receive a full refund, items must be returned in their original, unused condition with all packaging intact. We cannot accept returns on custom-fitted clubs or equipment that has been used on the course, unless there is a manufacturing defect.
Do you offer professional custom fitting services?
Yes, we provide expert custom fitting at our physical locations. Our specialists use advanced launch monitor technology to ensure your clubs are perfectly tailored to your swing speed, height, and grip requirements.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout via PayPal and interest-free financing options through Klarna for qualifying purchases.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website. You can use this to monitor your delivery progress in real-time.
Are the products sold on Major Golf Direct authentic?
Absolutely. We are an authorized retailer for all the major brands we stock, including Titleist, Callaway, TaylorMade, and PING. All products come with a full manufacturer's warranty.